Awards Evening
2023 Highlights
Now in its 23rd year, the largest and longest running customer contact awards programme in Europe revealed this years’ winners to guests from 36 countries. Hosted by the glamourous TV presenter and journalist, Fiona Bruce, with support from Eurovision Song contest winners The Fizz, 33 categories were presented Gold, Silver and Bronze winners following a rigorous judging process.
The winners were announced on Tuesday 21 November 2023 at an exclusive Awards Evening in London. They came to see finalists from organisations large and small compete for the crown of best in Europe in 33 categories.
The LEGO® Group, Lidl, EDF, Gousto CitySprint and Estée Lauder Companies were among the winners. Concentrix + Webhelp, Cosmote e-Value, Foundever, Teleperformance and TTEC dominated the stage for outsourcers, winning Gold, Silver and Bronze throughout the evening.
The Awards Evening
Just as the awards are renowned as the most prestigious recognition in Europe, the Awards Evening has become synonymous with being a highly entertaining evening. Taking place on Tuesday 26 November at Evolution, London, the glamour and world class entertainment from the moment you arrive is a night to remember.
It’s one of those occasions that you don’t want to miss. Attended by the industry’s most senior leaders and talented industry professionals from across the European contact centre and customer service industry, they are ready to celebrate the achievements of the incredible teams working in customer contact.
Guests can expect an evening designed to impress including:
- Outstanding venue at Evolution, Battersea Park
- First-class three course meal, plus coffee and petit fours
- Unlimited beer, wine and soft drinks all evening
- Exceptional entertainment
- Fiona Bruce, journalist and TV presenter, hosting the evening
- A celebrity legend will present the awards
- See the winner’s reactions as the night unfolds
- Dancing and dodgems at the After Party
Not long to go until the greatest awards programme in the European customer contact industry!
Ticket sales to attend the European Contact Centre & Customer Service Awards evening taking place at Evolution, in Central London, on Tuesday 26 November 2024 are now on sale.
The ECCCSAs recognise the best organisations, teams and projects from all across Europe, providing an opportunity to celebrate your work and achievements.
We can’t wait to celebrate with you, and are looking forward to an evening designed to impress, including:
- Outstanding venue at Evolution, Battersea Park
- First-class three course meal, plus coffee and petit fours
- Unlimited beer, wine and soft drinks all evening
- Exceptional entertainment
- Fiona Bruce, journalist and TV presenter, hosting the evening
- A celebrity legend will present the awards
- See the winner’s reactions as the night unfolds
- Dancing and dodgems at the After Party
Booking Form
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Please use the form on this page to book your tables. You will receive an invoice shortly after booking to settle immediately.
Tickets include drinks reception, three course meal including coffee and petit fours, unlimited beer, wines and soft drinks throughout the evening (until 30 minutes before the end of the evening), all entertainment throughout the event.
| Early Bird offer until X June | After X June |
Table of 10 | £X + VAT | £X + VAT |
2 Tables of 10 | £X + VAT | £X + VAT |
3 Tables of 10 | £X + VAT | £X + VAT |
4 Tables of 10 | £X + VAT | £X + VAT |
*VAT is payable for all bookings, regardless of the country as the event is being held in the UK.
The Venue:
Evolution, London
Set in the heart of the UK’s capital, Evolution has become one of London’s most respected venues, laying host to events such as the L’Oreal Colour Trophy Awards, Simply Business Summer Festival, the Sunday Times Best Companies to Work For, and the BT Sports Industry awards amongst many more.
Evolution has been home to the prestigious ECCCSAs for several years and we are looking forward to welcoming all our Finalists at this exclusive black-tie evening.
Sponsors
Association Partners
Media Partners
