Watch the Webinar

Watch now: Tips on entering the European Contact Centre & Customer Service Awards (ECCCSAs) 2025

The ECCCSAs are accepting nominations until midnight on Friday 18 July 2025.

Jackie Pringle, Director of Operations, and Moira Clark, Chair of the Judges at ECCCSA, hosts this webinar as they help you create successful nominations.

During this webinar they:

Explored this years’ categories and new awards,
Walked through the very simple entry process,
Gave tips on writing a great entry,
Shared some insight into the judging process,
Talked about the awards night at Evolution, London

Fill in the form to watch the recording now.

Whether you have entered before or not, this webinar will give you insider knowledge to make sure your compelling story gets through the judging process.

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Meet your Hosts

Jackie Pringle

A seasoned customer contact professional, Jackie has been involved in awards programmes as a winner, judge and organiser. Jackie is responsible for the ECCCSA experience from the entry stage through to the judging process and Awards Evening.

Moira Clark

Moira is a leading expert in Strategic Marketing, Strategic Customer Management; her main areas of research and consulting are in Customer Management, Customer Centricity, Customer Experience, Customer Journey Mapping, Service Excellence, Key Account Management and the drivers of Customer Retention and Service Excellence.