Watch the Videos
Watch now: Tips on entering the European Contact Centre & Customer Service Awards (ECCCSAs)
The ECCCSAs are accepting nominations until midnight on Friday 17 July 2026.
In these videos, Jackie Pringle, Director of Operations, will help you create inspiring nominations.
- Explore this years’ categories and new awards
- Walk through the very simple entry process
- Get tips on writing a great entry
- Gain some insight into the judging process
- Learn about the awards night at Evolution, London
Fill in the form to watch now.
Whether you have entered before or not, these videos will give you insider knowledge to make sure your compelling story gets through the judging process.
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Meet your Host
Jackie Pringle
A seasoned customer contact professional, Jackie has been involved in awards programmes as a winner, judge and organiser. Jackie is responsible for the ECCCSA experience from the entry stage through to the judging process and Awards Evening.
Jackie Pringle
A seasoned customer contact professional, Jackie has been involved in awards programmes as a winner, judge and organiser. Jackie is responsible for the ECCCSA experience from the entry stage through to the judging process and Awards Evening.
Moira Clark
Moira is a leading expert in Strategic Marketing, Strategic Customer Management; her main areas of research and consulting are in Customer Management, Customer Centricity, Customer Experience, Customer Journey Mapping, Service Excellence, Key Account Management and the drivers of Customer Retention and Service Excellence.
Sponsors
Association Partners
Media Partners
